The actual process only takes about a few hours. We normally aim for a 24-hour turn-around depending on our work load. In special circumstances, we can provide same day service under appropriate conditions.
Unfortunately no. Third party programs such as Anti-Virus software, Microsoft Office, Tax preparation software etc., are copyright protected, and need to be reinstalled from their original CD's. However, if you bring your non-Windows program CD's to us, we will be happy to reinstall them at no additional charge.
We install the version that came with your computer. We use the Microsoft Windows Product Key Code located on the computer to authenticate your license with Microsoft. We can upgrade you to a newer version of Windows for an additional fee, to cover the cost of a new Product Key Code.